Privacy Policy

Please read this document carefully before accessing or using the Cane Advisory Services (CAS) mobile app and website!

In compliance with the (Indian) Information Technology Act, 2000 as amended and read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, Sugarcane Research Institute, Dr. Rajendra Prasad Central Agricultural University, Pusa, Samastipur-848125, Bihar, strives to use reasonable security measures to safeguard and protect your data and information.

1. Information We Collect

When you use the Cane Advisory Services app or website, we may collect the following personal information:

• Name
• Phone Number
• Email Address
• Residential or Farm Address

We also collect usage data such as your interactions with the app, chat history (with your consent), and technical details about your device and internet connection.

2. Purpose of Data Collection

We collect and use your information for the following purposes:

• To provide customized agricultural advice and crop management tips.
• To connect you with agricultural experts or scientists for personalized support.
• To understand local climate and weather conditions
• To enhance and personalize the user experience.
• To send you important updates, alerts, and new features.

3. How We Share Your Information

We do not sell or rent your personal information to any third party. Your data may be shared only in the following cases:

• With our internal team of experts for advisory and analysis purposes.
• With trusted service providers supporting app functionality (e.g., cloud services), under strict data protection agreements.
• If required by law, to comply with legal obligations or defend our legal rights.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

5. Your Rights and Choices

You have the right to:

• Access and review your personal information.
• Request correction or deletion of your data.
• Withdraw consent at any time by uninstalling the app or contacting us.

To make requests, contact us at: caneadvisory[at]gmail.com

6. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be notified via the app or website, with the “Effective Date” updated accordingly.

7. Contact Us

Sugarcane Research Institute, Dr. Rajendra Prasad Central Agricultural University, Pusa, Samastipur-848125, Bihar

If you have any questions or concerns about this Privacy Policy, please email us at: caneadvisory[at]gmail.com